TERMS & CONDITIONS

1. Acknowledgement of Terms

Text messages are automatically sent to all customers. This text message urges customers to read our Terms & Conditions. If you disagree with any of the T&Cs, please request a refund or cancel the skip by calling 0113 534 5441.

2. Hire Duration

The duration of skip hire, regardless of size, is 7 calendar days. The duration may be extended at a nominal cost. This duration restriction does not apply to trade customers.

3. Collection of Skips

Collection of skips can be booked online or by calling us. If you require the skip for a longer duration, contact us immediately so we can make the necessary adjustments. Additional hire time is granted at the discretion ofLSS Skip Services. Additional hire time charges will apply. Skips are collected at the earliest opportunity. LSS reserves the right to collect a fully loaded skip before the hire period has elapsed.

4. Definition of Hirer

“The hirer” means the person or company requesting the provision of a skip hire service. LSS will only deal with the hirer as per our records.

5. Combustion & Fire

Combustion and fires near or in the skip are strictly prohibited. The hirer will be liable for any losses or damages to the skip container (excluding fair wear & tear). The cost of repairing a skip can be between £800 – £1,000.

6. Lost, Stolen or Damaged Skips

Lost, stolen or damaged skips are the responsibility of the hirer; the hirer will be liable for the purchase price of the skip. Customers must notify LSS immediately of any such incidents, accidents or damage to the skip(s).

7. Risk of Damage to Property or Persons

Where the driver is requested or directed to deposit or pick up a skip on or from a site which is off the highway, or where delivery otherwise involves the passage of the vehicle over gratings, drains, roads, pavements, forecourts, yards, asphalt areas or any similar areas, LSS shall be under no liability whatsoever to the hirer for any damage howsoever caused whilst the vehicle is off the highway, other than as shall be caused by negligent driving on the part of the driver.

LSS indemnifies against any claim or demand which could not have occurred had the driver not been so requested or directed. Additionally, the hirer will compensate LSS for any damage to the vehicle or the skip which would not have occurred had the driver not been requested or directed, and is not due to any negligence on the part of the driver.

If skips are requested to be placed over garden walls or fences, any damage to the structure on delivery or collection is the responsibility of the hirer.

8. Consequential Losses

Consequential losses shall not be the liability of LSS (including loss of profits and/or damage to goodwill), economic and other similar losses, special damages, and other direct and indirect losses, or for business interruption, loss of business or loss of opportunity.

LSS shall use its reasonable commercial endeavours to ensure the equipment arrives when the customer requires delivery. Any approximate times given by us are estimates. LSS shall not be liable for any delay in delivery of the equipment howsoever caused. LSS, in any event, is not liable to the customer or deemed to be in breach of the contract because of any delays in delivery or collection of skips.

9. Cancellation

Cancellation of your skip hire can be done by giving us notice at any time before we start incurring any costs — please give us at least 24 hours' notice. If you cancel an order and have made any payments in advance, we shall refund the amount less any permit charges (as per section 18).

LSS may charge the customer for all costs incurred due to a late cancellation, resulting in a wasted journey. The wasted journey charge is dependent on the location of the skip hire relative to our base in Holbeck, Leeds.

10. Skip Contents

The content of returning skips is the responsibility of the hirer. The content of these skips becomes the property of LSS.

11. Food Waste

LSS Skip Services is not licensed to handle food waste. Do not dispose of this type of waste in our skips (bagged or loose). If we receive any skips containing food waste, we have no option but to return the full skip to the hirer immediately. No refund will be applied.

12. Hazardous Waste

Hazardous waste, as defined by the European Waste Catalogue (Article 114) of the Hazardous Waste Directive (91/689/EC), must not be placed in the skip. Hazardous waste is strictly prohibited. LSS Skip Services is not licensed to handle hazardous products. If any such products are found in the skips, we will return the skip to the customer.

Please DO NOT try to hide these products in the skip as the content of all our skips is segregated in our processing centre. Having these products in the skips puts our workers at grave risk.

LSS deems the following products as hazardous waste:

• Asbestos and cement boards
• Fuels and large batteries
• Paints and gas cylinders
• Powdered substances, sludge or liquids
• Upholstered domestic seating containing POPs (persistent organic pollutants) — including sofas, sofa beds, armchairs, kitchen/dining chairs, stools, foot stools, home office chairs, futons, bean bags, and floor/sofa cushions

The following items are deemed as not containing POPs: items that are not upholstered (e.g. a wooden chair without a cushioned or textile back, seat, or arms), deckchairs, and wastes from manufacturing new domestic seating that the manufacturer can demonstrate do not contain POPs.

13. Plasterboard

The Environment Agency has updated its guidelines for disposing of plasterboard (gypsum). Plasterboard can be disposed of in the same skip as mixed waste, provided it is double bagged or placed in a refuse bag. The disposal cost is £200 for a full skip, in addition to the skip hire price.

Customers must inform us if they are disposing of plasterboard. If not disposing of a full skip of plasterboard, please provide a rough percentage of the skip's content that is plasterboard for appropriate charging. Failure to inform us or improperly placing plasterboard will incur additional charges based on the amount of plasterboard, or costs of decontamination.

14. Overloading of Skips

Overloading of skips compromises the safety of our drivers and the public who use the roads. The hirer should ensure that the skip is filled no higher than the top of its sides. The hirer is responsible for ensuring that the skip is loaded safely and that the area around the skip is kept safe and tidy.

If the skip is overloaded, it is the hirer's responsibility to correct the situation. LSS drivers reserve the right to remove any objects they feel may jeopardise safe transportation. Any extra costs incurred in removing, transporting or disposing of the contents of the skip will be charged to the hirer. LSS reserves the right to decline the collection of overloaded skips. Excess charges are levied in the event of overloading.

15. Extra-Large Skips (16-Yard)

Extra-large skips (16-yard skips) are for light materials only, such as household clearouts or green waste. Do NOT fill with soil, rubble, bricks, large tree stumps or other heavy materials. Heavy materials make the skip too heavy, making it impossible for the equipment to safely load the skip back onto the trucks.

16. Garden Waste

Garden waste typically includes leaves, flowers, grass, weeds, tree bark and branches, but excludes treated wood and tree stumps (more than 50cm in diameter).

17. Payment Terms

Payment terms for non-account holders are always pre-payment before delivery or cash on delivery. Account holders pay according to agreed terms, subject to written agreement by LSS Skip Services.

18. Skip Permits

A permit (issued by the respective Local Authority) is required to place skips on the public highway, footpaths and verges. Permits are arranged on your behalf by LSS. Charges vary with different local authorities but are usually £40 for an initial 2-week period. Skip hire permits are non-refundable.

19. Public Safety

It is the responsibility of the customer and LSS to ensure the skip is lit at all times at night, as per traffic regulations. LSS will provide light beacons and/or traffic cones to assist with this.

20. Documentation

Email copies of Transfer Notes, Proof of Delivery and Invoices can be requested by calling us or emailing the office at LSSleeds@gmail.com.